For example, you don't want to select change
when the facts dictate a reinforce strategy. Unfortunately, selecting a bad
strategy will taste like anchovy paste on your scones, so be
certain the new strategy fits well with your new public
relations goal. If things aren't moving fast enough for you, matters can
always be accelerated with a broader selection of communications
tactics AND increased frequencies. You can use the same
questions used in the first benchmark session, but now you must
stay alert for signs that your communications tactics have
worked and that the negative perception is being altered in
your direction. Before long, you'll need to produce a progress report, which
means it's probably time for you and your PR folks to get back
out in the field for a second perception monitoring session with
members of your external audience.
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As you select one of three strategies especially constructed to create perception or opinion where there may be none, or change existing perception, or reinforce it, what you want to do is insure that the goal and your new strategy dovetail. Kind of goes without saying that a PR goal without a strategy to show you how to get there, is like a sailor's sandwich without the knockwurst. We are fortunate indeed that our key stakeholder audiences behave like everyone else - they act upon their perceptions of the facts they hear about you and your operation. There's never a happier moment in the practice of public relations than when the data shows that you have achieved the kind of key stakeholder behavior change that leads directly to achieving your department, division or subsidiary objectives. Leaving you little choice but to deal promptly and effectively with those perceptions by doing what is necessary to reach and move your key external audiences to actions you desire.
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But be certain that your strategy choice meshes with your new public relations goal. By the way, things can always be moved along faster by adding new communications tactics, and by increasing their frequencies. This time, however, your team will be alert for indications that the offending perception is really changing in the way you planned. As noted at the outset of this article, you need to persuade your most important outside audiences to your way of thinking, then move them to take actions that lead to your success as a unit manager. Your new public relations blueprint will help you reach that objective.
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Be certain, however, that the strategy you choose is an obvious fit with your new public relations goal. You pursue that goal by picking the right strategy from the three choices available to you. Fortunately, you can always speed things up by adding more communications tactics as well as increasing their frequencies. You'll know exactly why you wanted to apply proactive public relations when you sharpen your focus on the very groups of outside people who play a major role in just how successful a manager you will be - your key external stakeholders. Especially when you follow through with a workable plan that helps you persuade those important outside stakeholders to your way of thinking, then moves them to take actions that lead to the success of your department, division or subsidiary.
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The goal by itself is not much use without a strategy to show you how to reach it. Makes things simple, but be sure the strategy you select is an obvious fit with your new goal. And then moving those target audience members to take actions that lead to the managers on-the-job success. Big difference in the two sessions? This time, all hands will be alert to any signs that the negative perception has actually been altered. Want things to move faster? Add more communications tactics, increase their frequencies and take another look at your message to be certain it's really persuasive and compelling.
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Harry Hoover is managing principal of Hoover ink PR. He has 26 years of experience in crafting and delivering bottom line messages that ensure success for serious businesses like Brent Dees Financial Planning, Focus Four, Levolor, New World Mortgage, North Carolina Tourism, TeamHeidi, Ty Boyd Executive Learning Systems, VELUX, Verbatim and Youth Link USA. Here is a quick list of 33 possible reasons for you to write and distribute a news release. For these purposes, post releases on the company website, send out by e-mail, or distribute by one of the services like PR Newswire or PR Web. Press releases will get you coverage in set features like business notes, and new personnel columns.
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But be sure that the strategy you select fits your new public relations goal. Big difference the second time around is, you'll be on the lookout for signs that you have actually altered the offending perceptions as planned. And you and your PR team should ask the same questions used in the earlier monitoring session. And that is a giant step towards creating the target audience behaviors you need. In other words, a PR blueprint that will help lead you directly towards achieving your operating objectives.
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Now, you need a pathway leading to your public relations goal, and that means you must pick a strategy showing you how to get there. Just be certain that the strategy you select is a logical fit with the public relations goal you just established. Before long, you, your PR team, and others in your unit will want to see some progress. Best (and most frugal) way to determine that is to return to perception monitoring in the field and ask members of your key target audience the same questions used in the earlier session. By the way, things can always move faster by adding other communications tactics, and using them on a more frequent basis.
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Fortunately, your new public relations goal will indicate clearly which strategy should be used. As of this moment, you have a goal and no strategy. By altering perceptions and behaviors in this manner, you take a giant step towards achieving your business objectives. Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website. A copy would be appreciated at bobkelly@TNI.
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But insure that the goal and its strategy match each other. But clearly, a PR goal without a strategy to show you how to get there, is like French Toast without syrup and bacon. Satisfying curiosity in this regard is largely a matter of laying out the results you will receive when you undertake this aggressive public relations plan. Put another way, you may be excused for relaxing when you achieve the kind of key stakeholder behavior change that leads directly to achieving your department, division or subsidiary objectives. Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website.
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A coordinated PR strategy is critical to delivering a consistent and compelling message across all of your company's interfaces. Would you let your major competitor control your sales strategy. A consistently delivered message, encompassing both words and deeds, across all facets of the corporate identity will mitigate even the worst things that others might say about your company. This is the reason, however, that strategic PR must be implemented as a proactive process. To ensure success, PR needs to be managed with the same seriousness as sales, product development, and marketing activities.
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Be certain, however, that the strategy you choose is an obvious fit with your new public relations goal. Fortunately, you can always move things along by adding more communications tactics as well as increasing their frequencies. You will not be shortchanged - nor feel shortchanged - when you sharpen your focus on the very groups of outside people who play a major role in just how successful a manager you will be - your key external stakeholders. Especially when you use a workable plan that helps you persuade those important outside stakeholders to your way of thinking, then moves them to take actions that lead to the success of your department, division or subsidiary. Using many of the same questions as in your first benchmark session, you will now be on alert for signs that the offending perception is being altered in your direction.
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The goal you established will quickly tell you which strategy
choice you must make. Truth is, that's when this strategic, and powerful approach to
public relations - supported by appropriate tactical firepower
- delivers the altered perceptions and modified behaviors
promised in the fundamental premise of public relations. By that I mean clear indications that the miscon-
ception is clearing up, or the inaccuracy has been corrected,
or that a negative impression is slowly turning around.
A copy would be appreciated at bobkelly@TNI. The big difference this time around is, you're looking for signs
that opinion/perceptions have begun to change in your
direction.
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This is a key decision because your strategy will influence the selection, direction, content and tone of all of your subsequent communications. If this is the case, you will need to reevaluate the mix of communications tactics you originally selected, as well as the frequency with which you aimed them at your target audience. Your first go at this may indicate that more work is needed to effectively influence opinion among your key target audience. Also advisable, would be another accuracy check of the facts and figures you used in your message. This will result in a general increase in target audience awareness of your organization and its role in the communities, industry sectors and geographies where it operates.
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You should, however, match your strategy selection to your newly-established public relations goal. The message should also be re-evaluated for the strength and persuasiveness of its underlying facts, as well as impact and clarity. So, you must deal promptly and effectively with those perceptions by doing what is necessary to reach them. A copy would be appreciated at bobkelly@TNI. Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website.
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