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I say that corporate speak is akin to what is happening in customer service. See what you think.

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You need one that speaks to the "problematics" that showed up during your key audience perception monitoring. people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done.

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Call her today for help with your white paper, trade journal article, case study, positioning document, or any other B2B marketing piece. They'd do a case study all right, but you wouldn't want them to.

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But keep in mind that your PR people are also in the perception and behavior business and can pursue the same objective. Like human nature over time, the power of good public relations remains the same.

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Look at some real results that can come from this approach to public relations. the right PR really CAN alter individual perception and lead to changed behaviors that help you win.

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Don't give up hope of getting quoted in or writing an article for a publication just because you don't advertise in it. This leads to two very important "don'ts.

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Getting that message to members of your target audience is the least complicated step in the problem solving sequence. Instead, you lay out the truth in a credible manner, keeping in mind your create-change-reinforce strategy choices.

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The only caution here is to check and double-check that those you choose are known to reach people like those who make up your target audience. But that can get expensive indicating, at least to me, that the alternative use of your own PR staff to handle this chore, is the better choice.

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Depending on the industry, most companies use a combination of the two to meet the needs of the press. Remember, the purpose of a press kit is to let the outside world into the inner workings of your organization.

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Now, you need to see indications that perceptions are being altered as a result of your corrective message. The alternative is to spend a LOT of money on a professional survey.

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This means you set a clearcut behavioral goal for a key target audience when you began the program, and you achieved it. as you're entitled to.

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The point is simply stated for businesses, non-profits and associations. Here's the point.

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If it weren't for my Web site, she never would have found me -- and I would have missed the opportunity for publicity. If you don't think your business or organization needs a Web site, consider this.

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Keep in touch with your media list on a regular basis. If someone does move don't cancel them off with one touch of the delete button.

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The media live by the calendar. Following the seasons is one of the best - and easiest - ways to slice your topic.

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